COMPLIANCE CENTRE
Automate new hire onboarding, provide process automation, and management reporting
SOLUTIONS FOR EMPLOYERS
PAPERLESS PAY
Transform your payroll process and be 100% paperless while empowering your employees
OUTSOURCE VERIFICATIONS FOR MY COMPANY
Partner with Equifax for a secure and seamless verification experience
RECORD OF EMPLOYMENT MANAGEMENT (ROE)
Automated ROE reporting service that is based on data provided to Verification Exchange database by the employer
TAX SLIP MANAGEMENT
Efficient, automated system for tax slip management gives your payroll department much needed relief
VALUE FOR YOU
Many verifiers already know us and are integrated directly into our process, so they automatically come to us for information first instead of your employer.
As the industry leader, the Verification Exchange database is globally recognized with uncompromised practices in data management and security. We focus on continuous improvement of security measures, encryption, and implementation of the latest technology to maintain data integrity.
We receive income and employment data each payroll cycle and make the connection with the agencies and organizations requesting verification on your behalf. In addition, call centre support is provided for all parties involved to help ensure a seamless verification process.
Equifax experience in Canada with credentialling as well as our experience in the United States positions Equifax to immediately help reduce the number of verification requests coming into the employer. We help employers streamline the transfer of information from their organization to the verifier as they need it.
WHAT IS IT?
Verification Exchange™, a service of Canada Workforce Solutions, streamlines your employment and income verification process with automated, uniform and secured information release between employers (data contributors) and verifiers (lenders, government agencies, background screeners, etc.) benefiting the employee-consumer by accelerating the decision process while adding security to the transaction and mitigating risk with real data, direct from the data contributor. Your employees receive the benefit and service at no cost to them.
PRIVACY
Verification Exchange is fully compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA), and as such requires that:
- All verifier clients are credentialled
- An identifying or permissible purpose and consumer consent be provided for every verification request
- The employee-consumer has the ability to view their own individual data file and dispute any inaccuracies
HAVE QUESTIONS?
Here are some of the most frequently asked questions.
An Equifax Implementation Manager will review the required payroll data elements throughout the implementation process.
Verification Exchange data resides in Canada.
Equifax is a known and trusted steward of data, with uncompromising standards for data security. Verification Exchange is under the same strict standard and data is encrypted in transit and either encrypted or tokenized at rest.
The Verification Exchange is available in both French and English.
WHY OUTSOURCE VERIFICATIONS?
Organizations from small not-for-profit agencies to the largest of corporations choose Equifax to handle the verifications for their employee population. Not only does the service help relieve administrative burdens and costs, it keeps employees’ information secure and helps to mitigate exposure to unauthorized access. Unless otherwise requested by the employee, Equifax allows only contracted and credentialled verifiers access to the information.
Employment records part of Verification Exchange are available instantly, 24 hours a day, 7 days a week. Employees can apply for credit, housing, or government assistance when it is convenient for them and on their timeline. They will not have to bring in any income or employment verification paperwork or wait to have the verification completed. In 2017, Equifax calculated that about 1 in 5 of the 74 million verifications was performed outside of normal business hours in the United States.
Our operations are compliant with PIPEDA, which ensures employees have access to their verification request history and a method for recourse if they have a dispute with the verification.
Verifications are handled in-house, meaning Equifax hosts and manages all data, the verification fulfillment, and our own call centre so there are no outsourced providers between the information verifiers need and the data employers provide. We keep your employees’ information safe. In addition, all verifiers must have a legitimate business purpose in order to retrieve a verification of income and/or employment.
Employees can feel a greater sense of confidentiality when conducting their personal business as the verifications are fulfilled through Verification Exchange, a service designed to help keep the process and transfer of information secure.
Helps reduce fraud and borrower/applicant misrepresentation
Additional data points to make improved risk decisions: employment + income + credit from Equifax
Provides consistency and conformity, while helping meet compliance obligations
Current and accurate income and employment data – received direct from employers and is refreshed each payroll cycle. 24 hours a day, 7 days a week access.
VERIFICATION EXCHANGE COUNTRIES
Canada
USA
Australia
(coming soon)
(coming soon)
SECURITY
Leadership in security is fundamental to our basic purpose – empowering businesses and consumers with information they can trust. Canada Workforce Solutions sets the highest security bar possible. This allows us to thoughtfully and effectively manage the evolving threat landscape and dynamic compliance requirements.
The Equifax Global Security mission statement expresses the totality of this commitment: to provide global assessment, design, development, delivery and monitoring of the security of the assets of Equifax. It is important to make sure that any partner you consider that will handle your employees' personal information has top-notch security. Below is a short list of some of these steps we take to keep our clients' data secure.
Canada Workforce Solutions Data Security Practices:
- Risk-Based Authentication
- Data encrypted in transit and at rest
- Custom authentication settings to match client security standards
- Database housed in an isolated network with no direct internet accessibility
- Data Loss Prevention solution, including: Endpoint (desktop / laptop) and Network-based (email / web)
- Extensive background investigations for all employees
- Advanced malware detection capabilities to include malware analysis and reverse engineering
- 24/7 in-house monitoring of physical and logical security controls
Verification Exchange Compliance Attributes:
- Credential all verifiers
- Require legitimate identifying purpose for each verification requested
- Consent required for all income and employment verifications
WHAT CLIENTS SAY
Are you interested in outsourcing your employment verification process?